POP Jewellery offers a 7 day money back guarantee.
If you are not entirely happy with your purchase we will give a full refund minus the delivery cost provided that the goods are returned to us in its original packaging and the same condition that it was sent (unworn).
Goods should be returned by Royal Mail Recorded delivery.
Please note in the interest of hygiene, we cannot accept the return of earrings unless received faulty.
Once your return item is received, we will credit your PayPal account or your payment card within 48 hours.
Please note it is the customer’s responsibility to make sure items for return are packaged securely.
If we receive an item for return which has been damaged due to poor packaging (this includes the gift box and the Organza gift bag), an amount will be deducted from the refund to cover the damage.
Please read our Full Terms and Conditions.